Shipping policy

At Grüns, we aim to process and deliver your orders as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is successfully confirmed.

Orders are processed Monday through Friday, excluding weekends and public holidays.

During high order volume periods, processing times may be slightly delayed.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

Occasionally, we may offer free shipping promotions, which will be clearly displayed on our website.

Estimated Delivery Times

United States

  • Standard Shipping: 5–8 business days

International Shipping

  • Standard International Shipping: 7–21 business days

Delivery times are estimates only and may vary due to carrier delays, customs processing, or other external factors.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking updates to become active in the carrier system.

Customs, Duties & Taxes

For international orders, customers are responsible for any customs duties, import taxes, or additional fees required by their country.

These charges are not included in product or shipping costs unless otherwise stated.

Shipping Delays

While we strive to ensure timely delivery, delays may occur due to factors outside our control, including:

  • Weather conditions
  • Carrier delays
  • Customs inspections
  • Public holidays
  • Incorrect or incomplete shipping information

Grüns is not responsible for delays caused by third-party shipping carriers.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery.

Please include:

  • Order number
  • Description of the issue
  • Photos (if applicable)

We will assist in investigating the issue with the carrier and provide an appropriate resolution.

Delivery Confirmation

Once a package is marked as delivered by the carrier, responsibility transfers to the customer. If there is a delivery issue, please contact the carrier first and then reach out to our support team.

Contact Us

If you have any questions about this Shipping Policy, please contact us:

Grüns
Website: https://grunsdiscountcode.online
Email: support@grunsdiscountcode.online

Address:
1342 S Lorena St
Los Angeles, CA 90023
United States

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)